Cashed Casino Privacy Policy
This Privacy Policy explains how Cashed Casino collects, uses, stores, and shares information when you access our website and related services. It is designed to help you understand what information we handle, why we handle it, and the choices you may have.
By using Cashed Casino, you acknowledge that some information is necessary to provide a secure gaming experience, process transactions, prevent fraud, and support responsible operations. Where local legal requirements apply, we aim to follow them and to apply appropriate privacy and security practices.
Information We Collect
The information we collect depends on how you interact with Cashed Casino, whether you create an account, make deposits or withdrawals, contact support, or use our features. We collect information in three main ways: (i) information you provide, (ii) information collected automatically, and (iii) information received from third parties where permitted and necessary.
Information you provide
- Account details such as name, date of birth, username, password, and contact details.
- Verification information used to confirm identity and eligibility, which may include copies of identification documents and proof of address where required for security and due diligence.
- Payment and transaction details, such as deposit and withdrawal history and limited payment instrument information (note that card or wallet details may be handled directly by payment providers and not stored in full by us).
- Communications, including messages to customer support, feedback, and records of your preferences.
Information collected automatically
- Device and usage data such as IP address, device identifiers, browser type, operating system, and approximate location derived from IP.
- Log data such as access times, pages viewed, clicks, referral URLs, and error logs.
- Gameplay and account activity, including session information, betting and game history, and responsible gaming limit settings.
Information from third parties
- Identity, fraud-prevention, and verification signals from service providers where needed to protect the platform and meet operational obligations.
- Payment status confirmations from financial institutions and payment processors.
- Aggregated analytics and advertising measurement where you have permitted such technologies through your settings.
How We Use Information
Cashed Casino uses personal information to operate the website, provide requested services, and maintain a safe environment for players. The purposes below are typical examples; not every purpose applies to every user.
- To create and administer accounts, including authentication and customer support.
- To process deposits, withdrawals, chargebacks, and transaction checks, and to keep accurate account records.
- To verify identity and eligibility, including age verification and account integrity checks.
- To provide gameplay functionality, settle game outcomes, and prevent technical abuse.
- To monitor and prevent fraud, collusion, account takeovers, and other prohibited activity.
- To comply with lawful requests and to protect our rights, users, and the integrity of Cashed Casino.
- To improve performance and user experience through testing, troubleshooting, and analytics.
- To send service messages such as security alerts, policy updates, and important account notifications.
- Where allowed, to send marketing communications and tailor promotions, with options to opt out in your account or through the communication channel used.
Cookies and Similar Technologies
Cashed Casino uses cookies and similar technologies (such as pixels and local storage) to make the website work, remember preferences, enhance security, and understand how users interact with our services. Some cookies are set by us (first-party cookies) and others may be set by third parties that provide services on our behalf.
You can typically manage cookies through your browser settings and, where available, through any preference tools presented on the website. If you block certain cookies, parts of Cashed Casino may not function properly, and some features may become unavailable.
Data Sharing
We do not sell personal information in the ordinary meaning of “sell.” We may share information when necessary to run Cashed Casino, deliver requested services, and manage risk. Sharing is limited to what is relevant for the purpose.
- Service providers: companies that support hosting, website delivery, analytics, security monitoring, customer support tools, and communications.
- Payment and financial partners: processors and institutions involved in deposits, withdrawals, and transaction verification.
- Verification and risk partners: providers that help us confirm identity, reduce fraud, and maintain platform integrity.
- Corporate transactions: if Cashed Casino is involved in a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that process, subject to appropriate safeguards.
- Legal and safety: where required or permitted by law, to respond to lawful requests, court orders, or to protect users, the public, or our legal rights.
When we share information with service providers, we expect them to handle it responsibly and to use it only for providing services to Cashed Casino, subject to contractual and operational controls where appropriate.
Data Security
Cashed Casino uses a combination of administrative, technical, and physical security measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. Measures may include access controls, monitoring, encryption in transit where supported, and security reviews.
No system can be guaranteed to be completely secure. You play an important role in security by using a strong password, keeping your login credentials private, and contacting us promptly if you suspect unauthorised access to your account.
Data Retention
We retain personal information only for as long as needed for the purposes described in this Privacy Policy, including to provide services, maintain accurate records, resolve disputes, enforce our terms, and meet legal or reporting obligations where they apply.
Retention periods can vary depending on the type of information and why it was collected. When information is no longer required, we take reasonable steps to delete it, anonymise it, or securely store it until deletion is appropriate.
Your Rights
Depending on your location and the nature of your relationship with Cashed Casino, you may have rights in relation to your personal information. These can include the right to request access to certain information we hold, to request corrections, and to ask questions about how your information is handled.
- Access and correction: you may request a copy of certain personal information and ask us to correct inaccuracies.
- Objections and preferences: you may be able to object to certain processing activities or adjust marketing preferences.
- Deletion: you may request deletion of certain information, noting that we may need to retain some records for legitimate operational, security, or legal reasons.
- Portability: where applicable, you may request a copy of certain information in a usable format.
To protect your privacy and account security, we may need to verify your identity before responding to a request. If we cannot fulfil a request, we will aim to explain the reason where appropriate.
Third-Party Services
Cashed Casino may include links to third-party websites or may rely on third-party tools to provide certain functions. These third parties operate under their own privacy practices. We recommend reviewing the privacy policies of any third-party service you use or access through our website.
Where third-party services are integrated into Cashed Casino (for example, payment processing, identity verification, analytics, or communications tools), the information shared is limited to what is necessary for the integration to function, and we aim to select providers that support appropriate safeguards.
International Transfers (General Only)
Cashed Casino may store or process information in jurisdictions outside Australia, for example where our service providers or infrastructure are located. When information is transferred internationally, we take reasonable steps designed to ensure the information is handled in a manner consistent with this Privacy Policy and appropriate security standards.
International transfers can involve different privacy frameworks. By using Cashed Casino, you understand that your information may be processed in other countries where data protection rules may differ from those in your place of residence.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or operational practices. When updates are made, we will post the revised version on this page and adjust the effective date where displayed on the website.
If changes are significant, we may provide additional notice through the platform or via account communications. Your continued use of Cashed Casino after an update means you accept the revised Privacy Policy to the extent permitted by applicable rules.
Contact Information
If you have questions about this Privacy Policy or how Cashed Casino handles personal information, you can contact our support team at [email protected].
Last updated: